Homepage Dashboard Tile Layout
HR Center
Media Center
Goals & CEO Message
Employee of the Month
What's Happening
thehub video teaser

Watch the thehub launch teaser above or by visiting the CRC's video on Vimeo.

thehub

 

Project: Cooperative Response Center (CRC) Intranet Redesign

Member Cooperative: Cooperative Response Center, Inc.

Project Goal: Redesign CRC's existing intranet site using SHiNE CMS to enhance its visual appeal and improve navigation.

Platform: SHiNE CMS - Intranet Site or Private Site Project

Project Scope:

  • Develop a modernized design for SHiNE CMS, updating the visual presentation of the current intranet site.
  • Incorporate a custom branding and style guide for all website elements and components.
  • Integrate real-time Operations Center data for displaying daily contact center metrics on the homepage.
  • Implement a tile-based navigation system on the homepage for easy access to frequently used areas.
  • Add automated Events displays featuring anniversary and birthday celebrations.
  • Create Calendar, News, and Award Celebration feeds and views.
  • CRC team to develop content for the Values, History, and Message from CEO sections.
  • CRC team to develop the HR hub, including employee handbooks, benefits information, and forms.
  • CRC team to develop the Media center, featuring brand standards, logos, templates, and other staff resources.
  • Implement a webform for project requests from departments across CRC.
  • The CRC team leveraged the included SHiNE CMS option to build the site, with support from our developer team.
  • CRC was responsible for creating the majority of the content, with our developers providing design assistance.
  • The CRC team, led by Leah Ferch and Julie Schramek, created 99% of the site's content, they really became MASTERS of SHiNE CMS throughout the project and it shows!

Key Features/Benefits:

  • Modern and user-friendly design.
  • Improved navigation for enhanced information access.
  • Enhanced employee intranet experience.
  • Custom components tailored to the CRC intranet site.
  • Flexible events, calendar, news, and anniversary functionality.
  • Real-time data feeds from internal systems to display updated Operations Center metrics.

Launch Date: April 11, 2025

Status: Private Website (Video available showcasing features and launch results)